| Customization: | Available |
|---|---|
| After-sales Service: | 1 Year |
| Warranty: | 1 Year |
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Geso is a global aerodynamic systems group of companies, wholly owned by BAE GESO SYSTEMS, headquartered in London, United Kingdom, and a leader in the European gases sector.
BAE Systems, the parent company of Geso Group, was founded in 1871 and is committed to the research and development and production of industrial gases. In 2002, BAE Systems set up a representative office in China, importing products from the United Kingdom to China and deploying after-sales service offices in China, and in 2018 BAE Systems established a wholly-owned company "Shanghai Geso systems Industrial PLC and invested 11 million U.S. dollars to build an intelligent manufacturing center; dedicated to research and development, production and market development. Our products include energy-saving screw air compressors, nitrogen/oxygen generators, dry oil-free air compressors, water-lubricated oil-free air compressors, mobile air compressors, process gas compressors, medium and high-pressure screw air compressors, centrifugal air compressors, etc., which are widely utilized in various production and industrial fields, and we have set up the "Shanghai Geso systems Industrial PLC", "Jiangsu Geso Equipment Co.,Ltd.", "Shanghai Geso Energy Equipment Co.,Ltd." three companies, more than 30 branches and offices throughout the country, more than 200 distributors, for all walks of life to provide high-quality intelligent energy-saving air compressor system solutions.
Geso Group inherits the advanced technology and production management mode of British BAE Systems, combined with the Chinese market demand, in order to ensure the production safety of the user, strictly follow the Group's product development process, each new product after 40 test items and 3000 hours of durability testing, to protect the quality of the product from the source; Geso compressor adopts the high quality screw compression element developed by BAE Systems, The material is used in the construction of large ships and nuclear submarines, which ensures the service life of the air compressor. The structure of the air compressor has been developed by the design team of BAE Group headquarters, which ensures the product quality and energy-saving effect. IE5 energy-saving motors, ABB electronic control system, and three-stage frequency conversion energy-saving system are selected to reduce energy consumption and carbon dioxide emissions, which saves costs for customers and realizes small investment and big power. Meanwhile, by optimizing the design and reducing the screw compression element's speed, our air compressors have excellent silent performance. Independent research and development of intelligent Internet of Things (IoT) technology realizes the automatic and precise supply of air compressor and nitrogen generator equipment with the actual demand amount of the user to meet the automation experience of unattended, remote alarm, maintenance reminder, energy consumption management, intelligent file, data analysis, seamless docking and evaluation feedback. Convenient interconnected management with air compressors is realized through computers, cell phones and iPads. In addition, the reasonable construction and excellent workmanship of Geso reduces unnecessary maintenance work in normal times, making maintenance more convenient and efficient.
Through years of high-speed development, Geso Group has service outlets in more than two hundred cities across the country, 24-hour service hotline response and Internet warranty service. Thirteen direct spare parts warehouses to provide customers with repair services in a more rapid and timely manner.
After-sales service is not only limited to the product itself, but also includes a series of complete systematic services such as compressed air system testing and optimization, intelligent air supply control for air compressors, waste heat recovery, variable frequency piping, piping, cables, and construction turnkey projects. The service engineers not only undergo strict training and assessment, but also equipped with professional testing and maintenance tools to provide customers with quality service experience and escort production.
We are committed to a lifetime free of labor charges to reduce the user's cost of use and avoid the phenomenon of indiscriminate charges. Based on our service concept to provide customers with free training services, regular testing of the user's energy efficiency report data and develop energy-saving programs to ensure user satisfaction and energy-saving effect. For three consecutive years, we have been selected as one of the top ten brands by third-party organizations such as China Brand Network.
As a global aerodynamic systems group of companies, we carry the mission of innovation, quality and service. Whether it is energy saving and environmental protection, quiet performance or intelligent, always adhere to the praise of the customer experience as the center of the hard workers, Geso, to create a global well-known brand of fluid machinery, and continue to become a high-end energy-saving products industry leader.
1 Technical services: regardless of pre-sale, sale, after-sale, as long as the user side demand equipment technical help and consulting, the company will be accurate within 24 hours to provide relevant technical information free of charge.
2 After the successful on-site start-up and commissioning acceptance, our after-sales engineers are responsible for the user's operators to carry out routine and emergency operation training.
3 Under normal operation, maintenance and repair of the equipment, the whole unit is guaranteed for one year, and the air compression element is guaranteed for five years. During the warranty period, the non-wearable parts in the unit, damage or failure under normal use, are gratuitous compensation, free of charge replacement.
4 Regardless of the warranty period inside and outside, my company will be on schedule to the factory inspection of gas purity, flow, pressure, voltage, current, screws tightness, etc. are to do a comprehensive test in a timely manner to understand the dynamics of the unit's operation, such as receiving the notification of the user's equipment failure, on-call.
5 In normal operation, my company will be monthly, quarterly and regularly arranged for the user to telephone or after-sales engineers to the scene to do the equipment operation visit work, timely understanding of the unit operation dynamics, received the user equipment failure notification, the office to immediately give a telephone reply, within one hour to the scene to deal with. Office in the field can not deal with the situation, the Shanghai head office will be sent directly to the scene within 24 hours to deal with after-sales engineers. In order to ensure the long-term stability of the equipment work.
6 Spare parts service: In case of damage to tubing parts, Geso will solve the problem first, then determine the responsibility, and then talk about the price, and then replace the parts after the problem is solved.
7 Service quality assurance: the company's after-sales service personnel in the headquarters of the Geso after systematic training and strict examination to obtain technical certificates to ensure that each after-sales service personnel's ability to deal with technology.
8 Free training service: Geso company through the site operation training to ensure the correct use of the user operator, Geso company will be adjusted for the user personnel, re-training on-site personnel operation, each training are not charged any fees.
9 Energy-saving services: If you buy our product line, our company will regularly test the user energy efficiency report data, energy-saving data distraction and develop programs, timely energy-saving adjustments to the equipment, to protect the user's energy savings and cost reductions.
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